OCR Shift Manager

Live casino

Serbia, Belgrade

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ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.
 
What makes ARRISE different?
  • We’re more than a company—we’re a community of over 7,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
  • We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
  • We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
Requirements
  • Work experience: at least 2 years experience in a similar role (Shift Management, Floor Management, Operations) in the Live Casino Industry;
  • Excellent knowledge of Live Casino Industry;
  • Technical background is a plus (Computer engineering, IT, software, etc.);
  • Exceptional communication and presentation skills;
  • PC skills; 
  • Advanced English speaking;
  • Work under pressure; 

Responsibilities:

  • Supervise and verify the operational activities as per the Activity Organisation Matrix;
  • Maintaining the relationship with internal and external clients (staff,operators,players);
  • Coordinates the staff under his/her supervision;
  • Respecting and maintaining the game standards imposed by the company;
  • Collaboration and cooperation;
  • Ensuring the functionality of the studios;
  • Other operational activities.
Nice to have:
  • Technical Background: Familiarity with live casino technology or control room systems.
  • Higher Education: A higher degree or advanced education related to management, operations, or a relevant field.
What we offer in exchange:
  • Competitive salary 
  • Additional earnings of €500,00 NET for each successful job referral to ARRISE.
  • Special referral campaign of a €2.000,00 NET referral bonus for Turkish speakers.
  • Private health insurance from day one
  • FitPass membership for sports activities and discounts at popular brands after 3 months
  • An exceptional studio space in a modern office building in New Belgrade
  • International work environment 
  • Opportunities for advancement to higher positions in online casino
  • Grow with ARRISE | Learning Hub – personalized learning, gamified growth, and endless career development at your fingertips
 
Ready to Elevate Your Career? Join ARRISE Today!
APPLY NOW

SEE WHAT BENEFITS WE CAN OFFER.

ARRISE-Benefit-Referrals

Additional earnings of 500 euros for each successful job referral to ARRISE

Health-Insurance

Private health insurance from day one

Multisport-card

FitPass membership for sports activities and discounts at popular brands after 3 months

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