Control Room Operator vacancy in Romania, Bucharest

About us:

What makes ARRISE different?
We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Bulgaria and beyond.
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Position scope:

The role is centered on ensuring the functionality of studios and products while maintaining game standards in line with company SLAs. Key responsibilities include training new team members, evaluating staff performance, and actively contributing to the company’s development through collaboration and process improvements. The supervisor addresses operational incidents promptly, assists the Shift Manager, and maintains effective communication across departments. Additionally, the role involves documenting team performance and challenges, ensuring compliance with company standards, and supporting efforts for ISO standardization and certification.

Responsibilities:

Supervise and verify the operational activities as per the Activity Organization Matrix;
Ensure the functionality of the studios;
Respect and maintain the game standards imposed by the company;
Acknowledge the table calls and solving them so that the game can be resumed as soon as possible;
Report and log incidents and mistakes;
Assist in the process of closing and opening tables;
Up to date with all procedures, rules, promotions, and game strategies.

Requirements:

Work experience: at least 2 years experience as a Croupier in the Live/Online Casino Industry.
Proven track record in a supervisory or management role within the casino sector.
In-depth knowledge of live casino games and gaming operations.
Technical background or familiarity with gaming systems (preferred).
A degree from a recognized university (preferred).
Fluent in Romanian and English, both written and spoken; additional foreign language skills are an advantage.
Patience, understanding, and excellent interpersonal skills when working with diverse teams and stakeholders.
Proficiency in PC use, including Microsoft Office Suite.

What We Offer:

Tremendous growth opportunities in a strong, agile and fast-moving international enterprise
Private health insurance from day one
Free delicious meals in 3 variations every day
Free gym pass after 6 months
Daily massage at the office
“Refer a Friend” Bonus for every successful hire in Live Casino
A vibrant and technologically advanced work environment where you play a key role in delivering exceptional gaming experiences in collaboration with talented international teams

Ready to Elevate Your Career? Join ARRISE Today!

Additional Information:

APPLY NOW

Romania, Bucharest

SEE WHAT BENEFITS WE CAN OFFER.

Free Meal per working shift

Gym Subscription to 7Card for employees over 6 months in the company

Medical subscription to Regina Maria

WHERE YOU'LL WORK

Calea Rahovei 240, Sector 5, Romania, Bucharest

Find us on Google Maps

Our Live Studio sets the stage for an immersive, real-time gaming experience. With a professional team of Game Presenters & Gameshow Hosts led by dedicated management, we deliver seamless gameplay and engage players worldwide. Through excellence, quick decision-making, and teamwork, our studio thrives on creating a polished and dynamic environment where professionalism and enjoyment meet.

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About us: What makes ARRISE different?We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Bulgaria and beyond.We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.We don’t just build products—we build opportunities, invest in our people, and foster growth […]

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