Workforce Management Specialist

Live casino

Romania, Bucharest

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About Us:

ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions.
Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada, and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions.
 
Role description:
The Workforce Management Specialist is responsible for continuously overseeing (24/7) workforce schedules and staffing to ensure smooth operations and compliance with our Workforce Management Guidelines. You’ll play a key role in monitoring monthly and daily shift coverage, verifying attendance, and ensuring that each team is adequately staffed and prepared for monthly and daily demands.
 
Responsibilities:
  • Design and plan daily and monthly shift schedules         
  • Plan, organize and implement staff rotation strategy           
  • Investigate company’s staffing needs and take actions to staff accordingly           
  • Assist in new employee onboarding         
  • Create, present and submit reports for upper management           
  • Verifies work schedules for employees to ensure the appropriate number of staff is available for each work shift          
  • Creates and maintains daily staffing reports, which include verifying employees’ work hours, requested time off etc.           
  • Inconsistencies and scheduling concerns are reported to management to address          
  • Along with scheduling and monitoring employee work schedules, assist human resources in a variety of ways as requested by HR department and Team Managers           
  • Assisting in the orientation of new employees, explaining the requirements of work shifts and hours, as well as training new employees on systems or programs used to report work hours  
  • Other administrative tasks and related duties requested by the direct Supervisor or Management.            
Requirements:
  • Excellent organizational skills
  • A bachelor’s degree in business management, Human Resources, Law, or a related field is a plus
  • Proficient in Microsoft Office (Word, Excel, etc.)
  • Ability to work in a team and manage multiple tasks simultaneously
  • Strong interpersonal skills and attention to detail
  • Proficient in both verbal and written English and Romanian
  • Excellent communication skills
  • Willingness to work in an office-based shift system
  • Strong analytical skills
  • Ability to quickly resolve scheduling conflicts and staffing issues
  • Adaptability to changing business needs and fluctuating workloads
  • Capable of making critical workforce decisions under pressure.
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SEE WHAT BENEFITS WE CAN OFFER.

ARRISE-Benefit-Free-Lunch

Free Meal per working shift

Multisport-card

Gym Subscription to 7Card for employees over 6 months in the company

Health-Insurance

Medical subscription to Regina Maria

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