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Quality Control Specialist
Live casino
Serbia, Belgrade
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Ensuring Excellence in Live Casino support with Unmatched Quality Control
Role Description:
We are seeking a meticulous and dedicated individual to join our team as a QC Specialist. In this role, you will be responsible for ensuring the highest quality standards across all company products, with a particular focus on live casino offerings. You will perform live assessments, monitor technical aspects, and ensure that all quality control procedures are strictly followed.
Responsibilities:
- Product Quality Assessment: Conduct live assessments of all company products, ensuring adherence to quality standards.
- Performance Reviews: Evaluate the performance of dealers and presenters to ensure they meet the company’s quality standards.
- Issue Reporting: Identify and report any discrepancies or deviations from approved quality standards to the appropriate teams.
- Technical Monitoring: Ensure the live studio equipment is functioning flawlessly through regular technical checks.
- Quality Procedures Compliance: Follow and enforce all Quality Control Department policies and procedures for live casino products.
- Live Monitoring: Continuously monitor live products to ensure quality standards are consistently met.
Candidate Requirements:
- Experience with Live Casino Technology: Familiarity with the specific technology and equipment used in live casino environments.
- Knowledge of Industry Regulations: Awareness of industry regulations and standards related to live casino operations.
- Attention to Detail: High level of accuracy and problem-solving abilities, with a focus on quality.
- Technical Skills: PC literate with advanced knowledge of Microsoft 365 and other relevant software.
- Communication Skills: Strong interpersonal and communication skills, both verbal and written.
- Language: Proficient in English, excellent written and verbal communication.
Nice to have:
- Time Management: Strong time management skills, with the ability to produce quality work both independently and as part of a team.
- Adaptability: Ability to thrive in a fast-paced environment and adapt to changing circumstances.
What we offer in exchange:
- Competitive salary
- Additional earnings of 500 euros for each successful job referral to ARRISE
- Private health insurance from day one
- FitPass membership for sports activities and discounts at popular brands after 3 months
- An exceptional studio space in a modern office building in New Belgrade
- International work environment
- Opportunities for advancement to higher positions in online casino
Ready to Elevate Your Career? Join ARRISE Today!
About Us
ARRISE is a leading supplier of player-favorite content to the iGaming industry. We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar, with offices around the world—including Malta, Romania, India, Canada, and Bulgaria—we are a global team of over 5,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse driven to deliver
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SEE WHAT BENEFITS WE CAN OFFER.
Additional earnings of 500 euros for each successful job referral to ARRISE
Private health insurance from day one
FitPass membership for sports activities and discounts at popular brands after 3 months
Belgrade Green Heart, Bulevar Milutina Milankovica 9-11, 11070 Novi Beograd, Serbia, Belgrade
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