Bulgaria
Canada
Colombia
Latvia
Malta
Romania
Serbia
Promotional Strategy & Activation Lead
Operations
Malta, Sliema
Our global team of over 6,000 talented and driven professionals are shaping the future of iGaming. Headquartered in Gibraltar, we have offices spanning Canada, India, the Isle of Man, Latvia, Malta, Romania, Serbia, Bulgaria, and the UAE, and more exciting destinations on the horizon.
At ARRISE, we take pride in creating growth opportunities at all levels, constantly investing in our people while welcoming new colleagues and forging strategic partnerships that open new opportunities for success.
To achieve this, we bet on ourselves. We know that success is a collective effort, and our team is driven by ambition, collaboration, and a shared commitment to grow and succeed—while embracing every step of the journey.
Be part of the future of iGaming with 6,000 ARRISERS! See a job that excites you? Apply now, and our friendly recruitment team will connect with you soon. Your journey starts here!
- Define and execute go-to-market plans for new promotional tools and feature launches
- Develop clear and compelling messaging, sales materials, and technical documents, in collabora-tion with Marketing and Product teams
- Create case studies, onboarding packs, and best practice guides for Account Managers
- Ensure all client-facing materials are brand-consistent and aligned with regulatory requirements
- Join client meetings with Account Managers to present promotional tools, demonstrate their impact on CRM and revenue, and provide technical or back-office guidance
- Identify underutilized tools or opportunities and partner with Account Management to increase adoption
- Assist with back-office configuration and promotion setup for both network-wide and bespoke campaigns
- Simplify and summarize technical explanations for clients and assist Account Managers with understanding client issues
- Analyse the player journey across all promo tools to advise clients, support training, and identify UX or feature improvements
- Collaborate with BI and Analytics teams to report on tool performance and player engagement
- Gather feedback from internal stakeholders and operators to drive continuous improvement
- Share market trends and competitor insights to shape product development and roadmap planning
- Act as a central point of contact between Product, Marketing, Commercial, CRM, and Compliance to ensure cohesive and compliant execution
- Manage and deliver ongoing internal training to keep teams current on features and best practices
- Maintain and update internal documentation to support team readiness and knowledge sharing
- Coordinate issue resolution across teams
What We Need From You:
- 3–5 years of experience in iGaming or a related digital B2B environment
- Proven experience with product marketing or customer retention
- Familiar with casino player engagement strategies and promotional campaign execution
- Hands-on experience with back-office platforms, promotional setup, and CRM tools
- Strong communication and presentation skills, with the ability to simplify complex features for both internal teams and clients
- Comfortable speaking with clients, presenting tools, and supporting Account Managers in commercial meetings
- Analytical mindset with the ability to interpret data and translate insights into actionable improvements
- Well-organized and able to manage multiple projects and deadlines
- Ability to manage good cross-communication with departments (legal department, account managers, product, marketing) and take ownership of given tasks.
- Outstanding English.
- Good knowledge of Microsoft Office.
SEE WHAT BENEFITS WE CAN OFFER.
Private Health Insurance, Life Insurance & Travel Insurance
Cloudigo Discount App
Gym membership
Breakfast & Lunch in the office once per week
Vacation allowance of 24 days
Tigne Point, High Street, SLM1 544, Malta, Sliema
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