Bulgaria
Canada
Colombia
Latvia
Malta
Romania
Serbia
Front Desk Officer
Live casino
Serbia, Belgrade
Back to search results
Shaping Exceptional Impressions with Top-Notch Communication Skills.
ARRISE sets the benchmark for service delivery and excellence in the iGaming industry.
What makes ARRISE different?
- We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Serbia, UAE and beyond.
- We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
- We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
Role Description: We are seeking a skilled and dedicated Front Desk Officer to join our team. In this role, you will be the first point of contact for visitors and clients, ensuring a positive and professional experience. Your organizational skills, attention to detail, and commitment to excellence will contribute to maintaining a welcoming and efficient office environment.
Responsibilities:
- Reception and Visitor Coordination: Greet and assist visitors in a professional and friendly manner. Manage incoming calls, emails, and correspondence efficiently. Maintain a clean, organized, and professional front desk area.
- Administrative Support: Schedule and coordinate meetings, appointments, and events. Prepare, print, and distribute company documents and correspondence. Maintain records, including visitor logs and office supplies inventory.
- Office Operations: Support office management with day-to-day administrative tasks. Coordinate with courier and postal services for document deliveries and pickups. Ensure office supplies are well-stocked and requisitioned as needed.
- Financial Knowledge: A solid understanding of basic invoicing, budgeting, and expense tracking to effectively support administrative functions to ensure accurate documents are sent and processed by the accounting.
- Policy Compliance and Professionalism: Adhere to company policies and maintain confidentiality of sensitive information. Assist in implementing office procedures and standards. Promote a positive company image through professionalism and exceptional service.
- Employee and Team Support: Provide support to employees and teams as needed, including scheduling and resource management. Assist in onboarding new employees by preparing their workspaces and providing orientation.
Candidate Requirements:
- Expertise: 1+ of proven experience in a front desk or customer-facing role.
- Language Skills: Intermediate to advanced proficiency in Serbian and English.
- Technical Skills:
- Proficiency in Microsoft Office and basic office equipment.
- Strong organizational skills and attention to detail.
- Soft Skills:
- Excellent communication and interpersonal skills.
- Friendly, approachable, and professional demeanor.
- Strong problem-solving abilities.
- Commitment to providing exceptional customer service.
- Work Ethic:
- Punctuality and reliability.
Nice to Have:
- Human Resources Experience: Knowledge of HR practices, particularly onboarding and employee support processes.
What we offer in exchange:
- Competitive salary.
- Additional earnings of 500 euros for each successful job referral to ARRISE.
- Private health insurance from day one.
- FitPass membership for sports activities and discounts at popular brands after 3 months.
- An exceptional studio space in a modern office building in New Belgrade.
- International work environment.
- Opportunities for advancement to higher positions in online casino.
Ready to Elevate Your Career? Join ARRISE Today!
APPLY NOW
SEE WHAT BENEFITS WE CAN OFFER.
Additional earnings of 500 euros for each successful job referral to ARRISE
Private health insurance from day one
FitPass membership for sports activities and discounts at popular brands after 3 months
Belgrade Green Heart, Bulevar Milutina Milankovica 9-11, 11070 Novi Beograd, Serbia, Belgrade
Find us on Google Maps
Our Live Studio sets the stage for an immersive, real-time gaming experience. With a professional team of Game Presenters & Gameshow Hosts led by dedicated management, we deliver seamless gameplay and engage players worldwide. Through excellence, quick decision-making, and teamwork, our studio thrives on creating a polished and dynamic environment where professionalism and enjoyment meet.
Frequently Asked Questions
SIMILAR JOBS
Can’t find anything suitable right now?
Join our talent community for job alerts as soon as they arise.