Surveillance Operator

Description

• Security Device Operation and Monitoring: Operate, monitor, and manage security systems and devices, ensuring constant surveillance of physical and digital environments to protect company assets.
• Video Monitor Console Proficiency and Camera Knowledge: Develop and maintain expertise in the use of video monitoring consoles, ensuring thorough knowledge of camera placements and functionality for maximum coverage.
• Premises Inspection and Incident Reporting: Conduct regular physical inspections of the premises, promptly reporting any violations, incidents, or security breaches.
• Routine Surveillance Checks and Incident Analysis: Perform routine reviews of CCTV footage, attend team briefings, and assess suspicious, unusual, or illegal activity, escalating any identified issues as required.
• Software Operation and Information Gathering: Utilize multiple software platforms—including gaming, surveillance, video streaming, and communication tools—to gather and analyze data for safeguarding company interests.
• Compliance Monitoring and Activity Supervision: Ensure that all online gaming activities adhere to state laws and regulations by closely monitoring staff and players, identifying any cheating or illegal actions.
• Transaction and Interaction Monitoring: Maintain a secure environment by reviewing online gaming business operations (BO), assessing transactions and interactions for potential risks to staff or customers.

• Surveillance or QA/QC Experience: Demonstrated experience in a surveillance or quality assurance/control role, with a focus on monitoring, reporting, and resolving security issues.
• Flexible Shift Availability: Willingness to work flexible hours—including 8-hour shifts and weekends—to meet the 24/7 demands of the business.
• Software Proficiency: Strong knowledge of the Microsoft 365 suite and familiarity with various security and surveillance tools.
• Communication Skills: Exceptional verbal and written communication skills in English and Romanian.

• Gaming Industry Knowledge: Experience in online or land-based gaming is a plus, providing a foundation for effective monitoring of gaming-related activities.
• Proficiency in Additional Languages: Written and verbal communication skills in additional language would be a plus considering our global system.

• Competitive Salary with performance-based bonuses.
• Paid Training to ensure you are well-versed in the company’s quality standards and procedures.
• Perks: Access to a variety of employee benefits, including gym membership and private health care.
• Career Development: Opportunities for growth within a leading international tech company.

• Free daily meals.
• Gym benefit after 6 months.
• Shift allowances (100% for legal holidays, 25% for night shifts, 10% for weekend shifts).
• Private health care insurance.
• “Refer a Friend” Bonus.
• Career Development: Growth opportunities within an international tech company.