Appearance Monitoring Specialist

Live casino

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Description

About Us:
 
What makes ARRISE different?
We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Bulgaria and beyond.
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
 
Role Description:
We are seeking a skilled and dedicated Appearance Monitoring Specialist to join our team at ARRISE.
In this role, you will be responsible for continuously monitoring (24/7) the appearance of our employees to ensure compliance with our Appearance Guidelines.
 
Responsibilities:
  • Monitor live tables and report irregularities in employees’ appearance, ensuring compliance with approved Appearance Guidelines and company procedures, and offering improvement recommendations.
  • Create and update documentation related to employees’ appearance.
  • Handle Appearance Change Requests submitted by employees.
  • Propose changes to existing procedures, guidelines, uniform items, and makeup/hairstyling looks.
  • Contribute to research and testing projects aimed at enhancing the consistency of dealers’ appearance on camera or optimizing personnel allocation strategies.
  • Organize and participate in Appearance workshops, trainings, and discussions.
  • Update Appearance Guidelines as requested by Management.
  • Maintain effective communication with employees regarding their appearance to ensure a positive employee experience.
  • Support stylist activities as needed, including performing makeup operations, hairdressing, covering tattoos, and related tasks such as cleaning used brushes and workspaces.
  • Perform additional tasks within the allocated work time.
Requirements:
  • Excellent command of Appearance Guidelines across all games.
  • Strong attention to detail.
  • English proficiency at a beginner level (minimum).
  • Basic to intermediate PC skills (Microsoft Office proficiency, reasonable typing speed, ability to take screenshots).
  • Ability to communicate in a friendly and professional manner.
What We Offer:
  • Tremendous growth opportunities in a strong, agile and fast-moving international enterprise
  • Private health insurance from day one 
  • Free delicious meals in 3 variations every day
  • Free gym pass after 6 months
  • Daily massage at the office
  • “Refer a Friend” Bonus for every successful hire in Live Casino
  • A vibrant and technologically advanced work environment where you play a key role in delivering exceptional gaming experiences in collaboration with talented international teams 
Ready to Elevate Your Career? Join ARRISE Today!
 
Additional Information:
  • Position may require onsite presence.
  • #LI-DNI

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