Workforce Management Specialist

Live casino

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Description

About us: 
 
ARRISE is a leading supplier of player-favourite content to the iGaming industry. 
We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 4,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. 
 
What you would be doing:
  • Organizing, coordinating, supervising and verifying the working schedule, the rotation at the gaming tables, attendance for the Operations Department.
  • Working closely alongside the HR department;
  • Cooperating with the Team Managers regarding requesting, approving and scheduling time off for employees and ensuring all positions are filled to meet staffing requirements;
  • Submitting reports, clearing work inconsistencies, and coordinating the current schedule; 
  • Managing other various administrative tasks per request from the direct Supervisors or Upper Management.
  • Creating daily staffing reports, verifying employees’ work hours, requested time off;
  • Developing and maintaining staffing plans to ensure adequate coverage for all business units;
  • Tracking attendance and monitoring adherence to schedules;
  • Ensuring compliance with all regulatory requirements related to staffing and scheduling procedures;
  • Verifying work schedules for employees to ensure the appropriate amount of staff is available for each work shift;
  • Preparing all files with Studio rotations for the incoming shift;
  • Design and plan work monthly shifts. They investigate staffing needs and staff accordingly (opened/closed tables) and assist in new employee onboarding.
  • Daily shifts –  implementing the rotations. They investigate staffing needs on a daily basis and staff accordingly (opened/closed tables).
  • Develops and presents reports on staffing data and verifies and repairs scheduling inconsistencies.
  • They take care of administrative duties requested by Supervisors or Managers and coordinates with all the other OPS teams to ensure a smooth workflow.

 

What makes you a strong candidate:

  • Excellent organizational skills;
  • Bachelor’s degree in Business Management, Human Resources, Law or a related field would be considered a plus;
  • Proficient in Microsoft Office Package and experience with workforce management software;
  • Ability to work independently and manage multiple tasks simultaneously;
  • Strong interpersonal talents and attention to detail;
  • Minimum 6 months of experience on a similar position;
  • Good verbal and written command of English and Bulgarian;
  • Excellent business communication skills;
  • Willingness to work in an office- shift system;
What we give you in return:
  • We offer an advantageous start salary;
  • A detailed company training on highest standards;
  • Tremendous growth opportunities in a large fast moving international company;
  • Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
  • Public transportation cards;
  • MultiSport card, covered by the Employer;
  • Working place situated a few steps form a subway line;
If we already won your interest, do not hesitate to apply for this opportunity.
 
We are excited to find YOU!

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