Workforce Management Specialist

 

ARRISE is a leading supplier of player-favourite content to the iGaming industry. 

We are a software development and services company delivering end-to-end digital solutions. Headquartered in Gibraltar with offices around the world, including Malta, Romania, India, Canada and Bulgaria, we are a global team of over 7,000 talented individuals with decades of experience across multiple industries and professions. Together, we form a cross-functional powerhouse that is driven to deliver. 

• Organizing, coordinating, supervising and verifying the working schedule, the rotation at the gaming tables, attendance for the Operations Department.
• Working closely alongside the HR department;
• Cooperating with the Team Managers regarding requesting, approving and scheduling time off for employees and ensuring all positions are filled to meet staffing requirements;
• Submitting reports, clearing work inconsistencies, and coordinating the current schedule; 
• Managing other various administrative tasks per request from the direct Supervisors or Upper Management.
• Creating daily staffing reports, verifying employees’ work hours, requested time off;
• Developing and maintaining staffing plans to ensure adequate coverage for all business units;
• Tracking attendance and monitoring adherence to schedules;
• Ensuring compliance with all regulatory requirements related to staffing and scheduling procedures;
• Verifying work schedules for employees to ensure the appropriate amount of staff is available for each work shift;
• Preparing all files with Studio rotations for the incoming shift;
• Design and plan work monthly shifts. They investigate staffing needs and staff accordingly (opened/closed tables) and assist in new employee onboarding.
• Daily shifts –  implementing the rotations. They investigate staffing needs on a daily basis and staff accordingly (opened/closed tables).
• Develops and presents reports on staffing data and verifies and repairs scheduling inconsistencies.
• They take care of administrative duties requested by Supervisors or Managers and coordinates with all the other OPS teams to ensure a smooth workflow.

 

What makes you a strong candidate:

• Excellent organizational skills;
• Bachelor’s degree in Business Management, Human Resources, Law or a related field would be considered a plus;
• Proficient in Microsoft Office Package and experience with workforce management software;
• Ability to work independently and manage multiple tasks simultaneously;
• Strong interpersonal talents and attention to detail;
• Minimum 6 months of experience on a similar position;
• Good verbal and written command of English and Bulgarian;
• Excellent business communication skills;
• Willingness to work in an office- shift system;

• We offer an advantageous start salary;
• A detailed company training on highest standards;
• Tremendous growth opportunities in a large fast moving international company;
• Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
• Public transportation cards;
• MultiSport card, covered by the Employer;
• Food vouchers 160 BGN monthly
• Working place situated a few steps form a subway line;

If we already won your interest, do not hesitate to apply for this opportunity.

 

We are excited to find YOU!