Our values:
- PERSISTENCE We never give up and are determined to be the best at what we do.
- RESPECT We value and respect our clients, players, and our team members; promoting professionalism, integrity, and fairness without compromise.
- OWNERSHIP We take ownership of our work and consistently deliver in a reliable manner; always providing the highest level of quality.
- Certification Support: Assist the Account Management team and clients with the certification process for both existing and new products, ensuring timely and accurate execution of certification procedures.
- Compliance Processes: Oversee the initiation of new compliance processes in collaboration with Test Labs and the client’s Compliance Team.
- Issue Resolution: Address and resolve issues related to compliance with test labs.
- Regulatory Expertise: Maintain expertise in Italian gaming regulations and monitor regulatory changes to plan timely adjustments.
- Client Communication: Inform clients promptly regarding annual game re-certification and provide support for compliance-related queries.
- Documentation Management: Collect and maintain client contact information, operator/brand details, and other required documentation for the Account Management team.
- Technical Testing: Test new features on behalf of the Account Management team and clients. Ensure technical functionality by testing the client’s player user journey before go-live.
- Coordination: Coordinate internal review projects with the Account Management and Operations teams.
- Onboarding: Manage the onboarding process for new clients and new feature development with support from technical teams.
- Additional Tasks: Perform any additional tasks as required by the Account Management and Operations teams.
- Experience: Minimum of 2 years in a similar role within the Italian market.
- Languages: Fluency in Italian and English.
- Regulatory Expertise: Strong knowledge of Italian gaming regulations.
- Skills: Strong organizational and management skills, excellent communication and client service skills.
- Work Ethic: Precise, responsive, and collaborative work ethic.
- Competitive Salary: Highly competitive salary and benefits package.
- Training and Development: Comprehensive training and development opportunities.
- Growth Potential: Tremendous growth potential within our international company.
- Supportive Culture: A supportive culture that rewards dedication and hard work.
SEE WHAT BENEFITS WE CAN OFFER.


Private Health Insurance, Life Insurance & Travel Insurance


Cloudigo Discount App


Gym membership


Breakfast & Lunch in the office once per week


Vacation allowance of 24 days
The Corporate Services & Studio Compliance Department stands as the foundation of our global iGaming enterprise, ensuring that every aspect of our live studio operations adheres to the highest regulatory standards. Our department is vital in protecting our company’s reputation, meticulously managing compliance risks, and driving operational excellence. By leading our corporate governance efforts and championing industry best practices, it plays an indispensable role in our business, making it the most critical force behind our sustained success and global leadership in the iGaming sector. Our commitment to corporate social responsibility and flawless operational integrity, not only upholds industry standards but also fosters a positive, ethical, and efficient workplace.
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