Floor Supervisor

What makes ARRISE different?

We’re more than a company—we’re a community of over 7,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Bulgaria and beyond.
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.

Responsibilities: 

• Quickly resolving any game or staff incident;
• Fostered seamless collaboration with members of the Floor Supervisors Team, the OCR Team, the WFS Team, and others, enhancing communication and teamwork;
• Monitoring the operational quality, safety and inspecting the studio’s equipment;
• Conduct regular checks on dealers and shufflers to ensure their presence during designated shifts and maintain an accurate attendance record;
•  Monitor and assess the appearance of staff members, ensuring they adhere to the established dress code;
• Supervising dealers’ and shufflers’ activity and rotations.

Requirements:  

• Proactive Approach;
• Effective Collaboration and Strong Communication Skills;
• Proven Excellent Performance Record in Current Role (qualifying for the performance bonus and no verbal or written warnings in the past 6 months);
• Comprehensive understanding of the Blackjack game, its dynamics, as well as basic understanding in all equipment-related procedures, contributing to the efficient and smooth operation of casino floor activities;
• Good verbal and written command of English and Bulgarian;
• Previous experience on a similar position would be considered an advantage;
• Basic computer skills.

What we give you in return:

• We offer an advantageous start salary;
• A detailed company training on highest standards; A chance to work in friendly and supportive culture;
• Tremendous growth opportunities in a large fast moving international company;
• Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more);
• Public transportation cards;
• MultiSport card, covered by the Employer;
• Food vouchers 160 BGN monthly.
• Working place situated a few steps form a subway line.

If we already won your interest, do not hesitate to apply for this opportunity.

We are excited to find YOU!

#LI-DNI