Bulgaria
Canada
Colombia
Latvia
Malta
Romania
Serbia
Field System Administrator
Tech
Bulgaria, Sofia
We’re more than a company—we’re a community of over 6,000 driven professionals, with offices across Gibraltar, Canada, India, Malta, Romania, Bulgaria and beyond.
We partner with industry leaders like Pragmatic Play, delivering world-class gaming experiences to players everywhere.
We don’t just build products—we build opportunities, invest in our people, and foster growth at every level.
- Engage on cases quickly and effectively working as part of a close-knit 24/7 team.
- Monitoring streaming equipment through graphics and logs.
- Ensuring all encoders and DM’s are technically functional at all tables.
- Diagnosing, troubleshooting, and resolving hardware, software, or other network and system problems, and replacing defective components when necessary.
- Keeping in touch with the ISP supplier in case of internet connection dysfunctions.
- Keeping up-to-date evidence of workstations: users, configurations, rights allocated on folders.
- Responding promptly to incidents and ensuring there are no violations regarding SLA.
- Performing data backups and disaster recovery operations.
- Minimum 3 years relevant experience.
- Intellectual curiosity and ability to work in a newly formed team.
- Fluent in English and Bulgarian language.
- Strong communication and interpersonal skills.
- Great attention to detail.
- Result-oriented, well-organized with a proactive mindset.
- Linux (Ubuntu) work level.
- Windows Domain Infrastructure – AD, Hybrid AD, Policy Management, DNS, DHCP.
- Virtualization (VMware).
- Basic with PowerShell and/or BASH.
- LAN / WAN Networking – switching, routing, VPNs, Vlan, WiFi (Cisco, Ubiquiti).
- Server Hardware and Storages.
- We offer an advantageous starting net salary.
- A detailed company training on highest standards.
- A chance to work in a friendly and supportive culture.
- Tremendous growth opportunities in a large fast-moving international company.
- Additional health insurance (outpatient & hospital medical care, dental care, coverage of dioptric glasses and more).
- Public transportation cards.
- MultiSport card, covered by the Employer.
- Food vouchers 160 BGN monthly
- Working place situated a few steps from a subway line.
SEE WHAT BENEFITS WE CAN OFFER.
Additional health insurance
Multisport card – 100% covered
Public transport card – 100% covered
Food vouchers valued at 160 BGN/month
Additional earnings for each successful job referral to ARRISE
International work environment and young colleagues
As the Head of the Internal IT Department, I am proud to lead a dedicated and innovative team driving technological advancements across our organization. Our team is composed of highly skilled professionals who manage and maintain our hardware, software, and network systems, ensuring smooth and reliable operations to support all internal IT needs. By leveraging technology, we drive innovation, improve operational efficiency, and create a secure IT environment that fosters growth and long-term success.
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