Appearance Monitoring Specialist

Live casino

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Description

About Us:
 
ARRISE a prominent supplier of player-favorite content in the iGaming industry. We specialize in software development and services, offering comprehensive digital solutions. Headquartered in Gibraltar, we maintain a global presence with offices in Malta, Romania, India, Canada, and Bulgaria. Our team comprises over 4,000 talented professionals with extensive experience across various industries, forming a dynamic and versatile workforce dedicated to achieving excellence
 
Role Description:
We are seeking a skilled and dedicated Appearance Monitoring Specialist to join our team at ARRISE.
In this role, you will be responsible for continuously monitoring (24/7) the appearance of our employees to ensure compliance with our Appearance Guidelines.
 
Responsibilities:
  • Monitor live tables and report irregularities in employees’ appearance, ensuring compliance with approved Appearance Guidelines and company procedures, and offering improvement recommendations.
  • Create and update documentation related to employees’ appearance.
  • Handle Appearance Change Requests submitted by employees.
  • Propose changes to existing procedures, guidelines, uniform items, and makeup/hairstyling looks.
  • Contribute to research and testing projects aimed at enhancing the consistency of dealers’ appearance on camera or optimizing personnel allocation strategies.
  • Organize and participate in Appearance workshops, trainings, and discussions.
  • Update Appearance Guidelines as requested by Management.
  • Maintain effective communication with employees regarding their appearance to ensure a positive employee experience.
  • Support stylist activities as needed, including performing makeup operations, hairdressing, covering tattoos, and related tasks such as cleaning used brushes and workspaces.
  • Perform additional tasks within the allocated work time.
Requirements:
  • Excellent command of Appearance Guidelines across all games.
  • Strong attention to detail.
  • English proficiency at a beginner level (minimum).
  • Basic to intermediate PC skills (Microsoft Office proficiency, reasonable typing speed, ability to take screenshots).
  • Ability to communicate in a friendly and professional manner.
Additional Information:
  • Position may require onsite presence.
  • #LI-DNI

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